Opening hours differ across each individual Escape Lounges location. Check the relevant lounge page on this site for your location's opening hours.

In the US, UK and Australia, Escape Lounges are open to all travellers, regardless of airline or ticket class.  

You can turn up to the lounge on the day and, subject to availability, pay at the door to enter.

Or, to guarantee a place in our lounge exactly when it suits you, you can pre-book your space using our booking tool (this must be done at least 24 hours prior to entry).

Certain card holders receive complimentary access to some Escape Lounges. Refer to the US Access page or the UK Access page for more information.

In our US Escape Lounges, eligible guests can use their cards to gain access to the lounge. All card holder access is subject to availability. Not all passes are accepted at every lounge; please check details with staff at your chosen lounge location. Cards accepted in the US include American Express, Priority Pass, DragonPass and TAV Passport. Visit our US access page for more information.

In our UK Escape Lounges, eligible guests can use their cards to gain access for themselves and up to three guests. Please check with your card provider for information about any cost associated with entry for both the card holder and any guests. All card holder access is subject to availability. Not all passes are accepted at every lounge; please check details with staff at your chosen lounge location. Cards accepted in the UK include DragonPass, Priority Pass, Lounge Club, Diners Club, Lounge Me and TAV Passport. Visit our UK access page for more information.

We are unable to process bookings using third-party passes. In the UK, to book using your pass, please use the links below: 

East Midlands Airport (EMA) 

Dragon Pass 

Priority Pass 

Manchester Airport (MAN) 

Dragon Pass 

Priority Pass 

Stansted Airport (STN) 

Dragon Pass 

Priority Pass 

Bristol Airport (BRS) 

Dragon Pass 

Priority Pass 

If no spaces are available through your pass provider, you can still book directly with us, subject to availability. 

If your pass provider shows no availability, you may still be able to book directly with us, subject to space on the day. We reserve a set number of spaces for pass holders (e.g., Priority Pass, Dragon Pass) while ensuring a high-quality experience for all guests. If you have any questions about your pass, please contact your provider directly. 

Children are allowed entry into Escape Lounges. Those aged 35 months and under receive free entry.

No prior notice is required if you're travelling with a child under 35 months, unless specific arrangements are needed. 

Between May and October, groups larger than 6 are not permitted in the Escape Lounge without prior authorisation. If you want to book for a group larger than 6 outside of this time, you must contact our sales team using our contact us form. Find out more about group bookings in the UK. 

Your booking will be held for up to one hour after your scheduled arrival time, subject to availability. If you expect to arrive later than this, we recommend cancelling and rebooking (in line with our cancellation policy) for your new arrival time. Please note that you cannot enter earlier than your booked time, and you will still need to leave at your original exit time. 

Unfortunately, we cannot combine bookings or reserve specific seats in advance. However, when you arrive at the lounge, you may request particular seating arrangements, and our staff will do their best to accommodate you, subject to availability. Please note that if you have multiple bookings, seating together is not guaranteed, and all guests must respect the lounge environment. 

The dress code in Escape Lounges is smart casual. Please avoid wearing any clothing with slogans that might cause offence, as well as shorts above the knee. Men must keep their shoulders covered.

Lounge managers and staff have the right to refuse entry or to ask guests to leave at their own discretion. In such cases, a refund would not be offered.

We accept all major credit cards for payments. All sales are final. Our Escape Lounges are now cashless, so payment is available by card only.

Your visit to our Escape Lounges includes complimentary access to a range of premium facilities, as well as food and drinks.  

Facilities

• Unlimited ultra-fast private Wi-Fi

• Charging ports and power outlets

• Print, scan, and copy services

• PressReader, providing digital access to 7,000+ newspapers and magazines

Food and beverages

Escape Lounges offers a variety of complimentary freshly made dishes from our chef-curated menu. Menus vary at every location as they are prepared by local chefs with the local community’s taste in mind.

Complimentary refreshments include coffee and tea, soft drinks, wine, beer, and spirits. You can also purchase premium alcoholic beverages for an additional cost.

We can accommodate many dietary needs. You can review our menus in advance to get detailed information on ingredients and allergens. We also recommend informing our lounge staff upon arrival so they can assist with any specific requirements.

Guests will have access to the lounge 3 hours prior to their scheduled flight departure time.

Any items left in the lounge are handed over to the airport’s lost property department. Please visit the website of the airport you travelled from and complete the lost property form. 

We'd love to hear about your Escape Lounges experience. Just use Google to search for the Escape Lounges location you visited, and leave us a review on Google reviews.

If you have any further questions, or there’s anything else we can help you with, don’t hesitate to get in touch through our contact form.